Collections / Recoveries Supervisor

Please note: To be considered for this role, it is essential to have prior experience of collecting and recovering business rate payments.

Your new role:
Working as part of a small recovery team, you will be responsible for the recovery of business rate payments. On a daily basis, you will be leading a small team (previous supervisory experience is not essential). Duties and responsibilities will include:

- Managing the daily work load of the team, and allocating work to the recovery officers as required
- Acting as an escalation point for issues, queries and disputes
- Undertaking trace functions
- Maintain and update Business Rates debtor records to allow accurate billing and collection of outstanding debts
- Monitor and review cases and progress outstanding debts through the recovery cycle
- Attend monthly Summons court hearings

What you'll need to succeed
- Proven experience of working in the revenue and debt recovery field, with good knowledge of Business Rates regulations
- Ability to communicate effectively both verbally and in writing with clients, customers, attorneys, members of the public, magistrates and other external agencies.
- A proactive approach to debt recovery
- This is a supervisor role. You may already have management / leadership experience, or you may be ready to take the next step in your career.

What you'll get in return
A varied and interesting work load
Competitive pay and benefits package
Flexible hybrid work - this role could be worked predominately remotely, with occasional travel to the Bromley offices for meetings (approx. once / twice a month)

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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