Insurance Claims Handler

Insurance Claims Handler - Construction & Property Repairs

Location: Bromley South
Salary: 35,000- 40,000 per annum
Sector: Construction / Insurance Repairs
Employment Type: To be confirmed

Hill McGlynn is recruiting for an Insurance Claims Handler to join a construction company undertaking property repairs through insurance claims.

Based in Bromley South, this position would suit someone with experience in property claims or insurance repairs who enjoys coordinating work and maintaining clear communication with loss adjusters, customers and construction teams.

You will coordinate the administration and progress of property repair claims, helping move each case from initial instruction through to completion. Working closely with loss adjusters and the delivery team, you will keep records accurate, follow up on approvals and ensure everyone understands the next steps.

Key responsibilities will include:

• Managing claim files and maintaining accurate records of correspondence, approvals and progress.

• Liaising with loss adjusters, policyholders, surveyors and construction teams.

• Coordinating property surveys and repair appointments.

• Submitting quotations, scopes of work and supporting documents for approval.

• Monitoring repair progress, identifying delays and escalating issues where necessary.

• Keeping customers informed throughout the repair process.

• Following up on variations and additional work requiring authorisation.

• Collating completion documents and supporting the invoicing process.

You will be organised, approachable and confident managing several claims at different stages. Clear communication and attention to detail will be central to your approach, alongside the ability to support customers dealing with disruption to their property.

You will ideally have:

• Experience in property insurance claims, insurance repairs or a similar coordination role.

• An understanding of how contractors work with insurers and loss adjusters.

• Confidence handling telephone enquiries and written correspondence.

• Strong administration skills and accurate record keeping.

• The ability to prioritise workloads and follow outstanding actions through to resolution.

• Familiarity with building repair terminology and scopes of work.

• Salary of 35,000- 40,000 per annum.

• A position based in Bromley South.

• A varied role coordinating property claims and construction repairs.

Contact Hill McGlynn to discuss the opportunity or submit your CV for consideration.