Commercial Insurance Account Handler

Commercial Account Handler
Newmarket Up to £38, hours per week
Hybrid working considered following probation

Are you an experienced Commercial Account Handler looking for a business where you can develop your technical knowledge, build strong client relationships and feel part of a supportive team?

We re recruiting for an independent Chartered insurance brokerage with ambitious growth plans. They are looking for a Commercial Account Handler to join their Newmarket office, offering a varied role alongside experienced insurance professionals and financial support towards professional qualifications.

The opportunity

Working closely with Client Executives, you ll help commercial clients secure suitable cover across a range of insurance products. You ll be involved throughout the policy lifecycle, using your technical knowledge and insurer relationships to deliver practical advice and a high standard of service.

Your responsibilities will include:

• Handling renewals, new business and mid-term adjustments.

• Negotiating with insurers to obtain appropriate cover and competitive terms.

• Supporting Client Executives in understanding client requirements, including attending meetings where needed.

• Maintaining accurate electronic records and managing diaries and outstanding actions.

• Keeping your knowledge of insurance products and market developments up to date.

The role is based in Newmarket, with occasional travel to Norwich potentially required. Full-time working of 35 hours per week is preferred, and hybrid arrangements can be discussed following successful completion of probation.

About you

You ll bring at least three years experience in commercial insurance broking, with knowledge across a range of products and a commitment to delivering excellent client service.

You ll also have:

• Cert CII, or a willingness to work towards the qualification.

• GCSE Maths and English at grade C or equivalent.

• Strong organisational skills and the ability to manage competing priorities.

• Good attention to detail and a practical approach to solving problems.

• Confidence building relationships with clients, insurers and colleagues.

• Working knowledge of Microsoft Office.

Experience using Acturis would be an advantage, as would an interest in how AI can support the workplace.

Salary and benefits

Alongside a salary up to £38,000 depending on experience, you ll receive:

• 34 days holiday, including Bank Holidays.

• Financial support towards professional qualifications.

• Employee referral bonus scheme.

• Company pension.

• Shopping discounts platform.

• Online learning and development platform.

• Regular health and wellbeing workshops.

• Company social events.

Additional benefits, subject to eligibility and applicable probation requirements:

• Private medical insurance.

• Group life insurance.

• Company sick pay scheme.

• Holiday buy and sell scheme.

• Enhanced maternity pay.

This is an opportunity to build your career within an independent Chartered brokerage that invests in its people and combines technical expertise with a personal approach to client service.

To find out more, apply with your CV or contact CKB Recruitment for a confidential conversation.