Payroll Advisor

Portfolio are proud to be exclusively representing, an award-winning cloud-based HR management solution with a reputation for excellence. As part of a global Group, the business is experiencing impressive year-on-year growth and are expanding their dynamic Payroll division - looking for a Payroll Advisor.

The Payroll Advisor role requires you to work within a team providing legally compliant advice and payroll assistance to clients by telephone to support the needs of the individual client and to highlight any options that are non-compliant as well as ensuring the client is fully aware of the risk these options present. As well as this, the Payroll Advisor will also have the opportunity to help our clients in designing and implementing best practice payroll strategies.

A bit about you:

• Deep understanding of UK payroll legislation and tax regulations.
• Knowledgeable & up to date: You have solid end-to-end payroll experience and stay current with UK legislation, statutory payments, auto enrolment rules, and PAYE regulations.
• Client-focused & communicative: You build positive relationships easily and can confidently explain gross to net calculations, resolve data queries, and guide clients through payroll challenges.
• Organised & deadline-driven: You thrive working to processing schedules, managing multiple client payrolls, and ensuring everything runs like clockwork.
• Growth-minded: You're open to feedback, eager to develop your skills, and excited about growing alongside a division that's going places!
• Bureau experienced (ideally): Previous experience in an outsourced payroll or bureau environment is a real advantage; you understand the pace, the variety, and the client service expectations.

What you'll be doing:

• Provide advice and guidance on payroll policies, procedures, and regulations.
• Keep up to date with changes in payroll legislation and best practices.
• To log all advice accurately on the internal system, taking ownership of ongoing cases.
• To provide clients with supporting information and documentation that will assist them in the advice provided.
• To present internal training and external webinars.
• To actively own cases to resolution, building rapport and relationships with clients on each interaction.
• Assist clients with payroll audits, reviews, and compliance checks.
• Liaising with clients to resolve data queries and confidently explaining payroll changes.

What's in it for you?

The offers a fantastic benefits package that shows they truly value their people:

• 25 days holiday, plus bank holidays & a day off on your birthday &; increasing after 2 & 5 years
• Access to Health Shield
• Employee Assistance Programme (EAP)
• Pension scheme contribution increasing to 5% after 5 years; service and 7% after 7 years; service
• Group life insurance
• Refer a friend scheme
• On-site gym & discounted Pace Health Club membership (gym & spa treatments)
• Eye care contribution
• Free fruit (office-based staff)
• Cycle 2 Work scheme (after probation)
• Travel Season Ticket loan scheme
• Milestone recognition
• Discount platform perks including Manchester City centre parking, First Bus Travel Club Membership, Microsoft Home User programme, Anglian Home Improvements, and food & drink discounts at Revolution De Cuba and more!

If this sounds like your next best opportunity, apply directly or call on (phone number removed) and ask for Leo Bunter to discuss the role further.

52481LB

INDPAYN

The Portfolio Group are acting on behalf of our client in recruiting for this position.