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Course Manager - 12 Month Secondment / FTC

Posted: 14/06/18
Recruiter:PwC
Reference:447455814
Type:Permanent
Salary:Competitive
Location:UK
Description: About the teamIn this role, you will be responsible for ensuring that learning interventions are delivered effectively from the design phase through to implementation and evaluation and that ongoing service delivery is maintained.

Key aspects of this role will include
  • Project manage all stages of the ADDIE learning cycle (Analyse, Design, Develop, Implement, Evaluate) for individual programmes within a portfolio. This may involve effective running of ongoing programmes or projects for new solutions

  • Accountable for project initiation, budget control, project tracking and reporting

  • Liaise closely with Portfolio Manager and Learning Design teams as applicable

  • Agree scope of work and final sign off with third party suppliers; overseeing relationships with third party suppliers ensuring service and quality is sustained to agreed Service Level Agreements

  • Be the escalation point for programme queries with resolution to be agreed with senior course manager/portfolio manager as required

  • Support the Course Executive to draft implementation project plans to ensure that all logistical requirements to run the programme are clearly defined to enable the implementation team to work effectively

  • Brief/ train tutors to equip them to be able to deliver training

  • Coach and supervise more junior members of the learning experience team

  • Requirements
  • Excellent project management, budgetary and organisational skills

  • Ability to build and develop strong relationships at all levels and work collaboratively to create value for the firm

  • Some experience with coaching/supervision of more junior team members and the ability to create an environment of trust

  • Goal orientated - maintaining focus on agreed objectives and deliverables

  • Commercially orientated - keeping commercial aspects continually in mind when taking actions or making decisions

  • Proven ability to self-motivate and work independently as well as a track record of working professionally and collaboratively as part of a wider-team

  • Communicate confidently and effectively, at all levels, both in written and verbal form - interpersonal skills and networking are key

  • Strong analytical skills to effectively identify issues and be able to apply sounding conclusions resulting in the right solution, at the right time and at the right cost

  • Highly energised and motivated to effect change and influence the firm's approach to people development

  • Innovative and creative in approaching new challenges

  • Positive, can do attitude, particularly when dealing with ambiguity

  • Strong interest in L&D design and delivery, and application of 70:20:10

  • Effectively use online collaboration tools

  • Location
    National


    Internal firm services

    In order to deliver a first-class service to our clients, we need first-class support internally. Internal firm services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, technology, learning and development, procurement, to name but a few. Each team plays a vital role in making sure we have all the right resources, services and technology across our business.

    The skills we look for in future employees

    All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

    Learn more here

    Diversity

    We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

    Learn more here

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